Multi-Generational Staff
Many of our staff have been with us for over thirty years, and several families have worked across multiple generations. This loyalty creates continuity, trust and a strong sense of belonging.
Family
One of the twelve values that guide care at West Heanton — across our residential home, day centre and home care services.
Family is more than a value — it is our identity. West Heanton is a family-run organisation with deep roots in the community, and many of our staff have worked with us for decades, including multi-generational families.
We support local businesses through our food sourcing and trades, strengthening community ties. Our partnerships with Black Torrington and Holsworthy Medical Centre ensure continuity of care and trusted clinical relationships.
Shared outings, community events and accessible transport help people stay connected with the world around them. Families are welcomed, involved and supported — because care is a shared journey.
Families are welcomed, involved and supported — because care is a shared journey.
How we live this value
Examples from daily life at West Heanton — our environments, equipment, team and community connections.
Local Food & Trades
We support local businesses through our food sourcing and trades — butchers, egg suppliers, fruit and veg growers, electricians, plumbers and carpet fitters.
GP Partnerships
We work closely with Black Torrington and Holsworthy Medical Centre, ensuring continuity of care and trusted clinical relationships.
Shared Outings
Our accessible transport enables shared outings, community events and family involvement in meaningful experiences.